The Global Customer Service Investigation Unit (GCS IU) department is looking for a Global Investigation leader to lead the end to end technical complaint investigations and to provide an effective level of support (troubleshooting, answers to questions...) to subsidiaries and distributors in order to ensure the customer's complete satisfaction. Primary Responsibilities T

Primary Duties 1. Serve as the internal primary point of contact with US Key Accounts. 2. Prioritize the US Key Account orders, communicate expiring pricing, expiring scheduling agreements and about the products availability when back orders / allocations occur and ensure their follow up (allocation, priorities & management). 3. Communicates with internal departments, mai

This position provides solution oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bioMerieux's diagnostic product lines. Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain business, collaborate with stakeholders. This is a field based position supporting the

The Field Action Coordinator is essential to meeting regulatory compliance for customer notifications of field actions, to ensure cGMP policies for notification to customers of Field actions occurs timely, to improve the customer experience. The Field Action coordinator position is responsible for managing administrative tasks and projects to support the Customer Service

We are looking for a Data & Analytics Manager to lead our North American team and drive the delivery of data solutions for our clients and stakeholders. As a Data & Analytics Manager, you will be responsible for overseeing the data strategy, governance, architecture, and analytics projects across the region. You will also collaborate with other Data & Analytics Managers a

We are looking for a Data & Analytics Manager to lead our North American team and drive the delivery of data solutions for our clients and stakeholders. As a Data & Analytics Manager, you will be responsible for overseeing the data strategy, governance, architecture, and analytics projects across the region. You will also collaborate with other Data & Analytics Managers a

Perform work in compliance with all cGMP, ISO, and FDA regulations in addition to company policy and safety guidelines. Responsible for the physical movement, support, and administrative tasks involved in receiving, shipping, storing, and support of all material types. Specifically in material replenishment support of Manufacturing. This role will also be responsible for

Perform all work in compliance with company policy and within the guidelines of BioFire's Quality System. Receive, ship, store, and transfer material for use in manufacturing. Perform duties related to shipping including, packaging and order fulfillment. Perform the related transactions, bin maintenance, and maintain shelving for the stocking of material. Break down, clea

Perform all work in compliance with company policy and within the guidelines of its Quality System. Maintains records in compliance with regulatory requirements, current Good Manufacturing Practices, and Standard Operating Procedures. Relies on instructions and pre established written guidelines to perform job functions. Manufactures oligonucleotides according to electron

Under direction from the SVP of Operations, the Enterprise Architect is responsible for creating the strategic plan within the Manufacturing, Site Supply Chain, and Quality domains for digital systems, data reporting, data governance, and integration of artificial intelligence to maximize business process impact and decision making value of data and digitalized processes.

Primary Duties Support Account Managers as subject matter expert and technical sales content owner for the Molecular product suite in maintaining existing customer business and in building a robust reagent and equipment pipeline through account segmentation and qualification and leveraging technical knowledge to advance opportunities. Create and execute business plans to

Primary Duties Prioritize answering customer inquiries, both internal and external, per established guidelines and documents in ERP system; consult as appropriate with Clinical Applications Specialists, peers, Management, Global Customer Support and Lab IT Specialists. Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators

PRIMARY DUTIES During the initial phase of a product development process (PDP), the engineer plans and documents development of new processes following PDP procedure through change control. Contributes to the design and development of robust, reliable, effective and efficient processes. Owns new product introduction during pilot production phase through successful and sus

The Role This Product Manager will partner with Global and NA Marketing, NA Sales, Scientific & Clinical Affairs and other cross functional leads. This role requires an understanding of market and customer segmentation, expertise in commercial execution, and ability to assess gaps and/or pain points to propose product and/or portfolio changes and enhancements. Primary Dut

The Role This Product Manager will partner with Global and NA Marketing, NA Sales, Scientific & Clinical Affairs and other cross functional leads. This role requires an understanding of market and customer segmentation, expertise in commercial execution, and ability to assess gaps and/or pain points to propose product and/or portfolio changes and enhancements. Primary Dut